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Our Terms Shape How Your Account Works

When you open an account on atlas 77, you're covered by clear rules about deposits, withdrawals, gameplay and what happens to your data.

Account verification within minutesWithdrawal requests processed same dayData kept secure and private
atlas 77 Our Terms Shape How Your Account Works
GET HELP WITH TERMS

How to Contact Us About Your Account

If you have questions about your rights under these terms, or need to dispute a transaction or withdrawal, reach out directly.

Live Chat Open a chat from inside your account lobby. We respond to account and terms questions during our operating hours. Average response time is under five minutes.
Email Support Send account inquiries to [email protected]. Include your account number, transaction ID if relevant, and a clear description of your question.
Account Settings Manage your deposit and withdrawal preferences, verify your contact details, and review your transaction history directly in your account settings panel.
DATA AND ACCOUNT SECURITY

How We Protect Your Information Under These Terms

Your account data, payment details and gaming history are encrypted and stored securely. We do not sell your information to third parties.

Encryption

All connections to atlas 77 use SSL encryption. Your payment details never appear in plain text on our servers or emails. Withdrawal verification uses two-step confirmation.

Data Retention

We keep your account data while your account is active. Closed accounts are archived for seven years for compliance, then deleted unless local law requires longer storage.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can disable cookies in your browser; some features may not work.

Third-Party Sharing

Your data is shared only with payment processors (DANA, OVO, GoPay, QRIS partners) and our compliance team. We never pass your name or account number to advertisers.

Account Recovery

If you forget your password or lose access to your email, support will verify your identity — registered phone number, QRIS account linked to your wallet — before resetting access.

Data Requests

You can request a copy of all data we hold on your account. Email [email protected] with 'Data Request' in the subject line; we'll respond within 14 days with a secure download link.

Frequently Asked Questions About Our Terms

If you violate account rules — such as using multiple accounts, fraud, or chargebacks — we may suspend or permanently close your account. Any outstanding balance is forfeited. We inform you by email before suspension and offer a chance to respond.

Yes. You can close your account anytime. Any cash balance in your wallet will be returned to your original payment method — DANA, OVO, GoPay or QRIS — within one working day. Bonus funds cannot be withdrawn; they expire 30 days after credit.

All game outcomes on atlas 77 are generated by certified random-number generators. We publish our return-to-player percentages for each game. If you dispute a result, contact support with your game history ID; our team will verify the transaction with our studio partner.

Withdrawal requests are processed once your account is verified — email confirmed, phone checked, and ID verified. Most withdrawals via DANA, OVO, GoPay or QRIS clear within 24 hours. You'll see the money in your wallet once our compliance team approves it.

Access and eligibility depend on local law. Our terms apply uniformly to all Indonesian regions where we operate. If local regulation prevents you from opening an account in your area, we'll inform you during sign-up.

Your deposit method must match your registered wallet for verification. You cannot withdraw to a different payment method. If you need a different method, close your account, withdraw your balance, and open a new account with your new payment details.

Contact our support team immediately with your account email. We'll verify your identity and update your registered number. You'll receive a confirmation SMS on your new number before the change takes effect.